Drew Ernst is a good friend of mine. He's a valuable friend not only for his good sense of humor and his dependability, but he also convinced me to purchase a Mac after my compaq blew up! I really didn't want to do it...I was used to the world of windows and didn't want to go! But he showed me all the wonderful features of macs and you could see how much he loved them that I couldn't help but purchase one. But some things were still a little confusing as I made the transition and Drew was really great in patiently walking me through how to use certain programs and how to perform certain tasks.  I don't know much about computers, but I do know that Drew is always able to fix any problems that I or any of my friends have ever had with computers, especially apples. I also know that he loves repairing computers and has refurbished and sold many computers on his own!!

                                                                                                                                                  - Jesse B.

I'm writing to highly recommend Drew Ernst as an Apple/Mac consultant. Drew has helped me in both home and professional settings with my Mac-related questions; most recently, he helped me with the purchase and implementation of a PowerBook G3, which has served as a reliable home computer for over two years now. During that process, Drew proved himself to be knowledgeable of all Mac systems and their inner workings. He helped make my transition to Mac smooth and worry-free. As well as being well-versed in Mac technology, Drew's laid-back character makes him very pleasant and easy to work with. I'm definitely planning on contacting him in the future for any computer questions/concerns, and I'd gladly advise you to do the same.

                                                                                                                                                - Joe P.

Drew came to my home office because my iBook would not connect to the internet, even though the Apple Store geniuses had set it up and told me it would work from home - no problem. Drew quickly and efficiently reset for my specific service provider, did another couple of changes and it worked perfectly. He spent the rest of the hour helping me with other minor problems and questions with various Mac software. He is friendly, efficient, eloquent and happy to share his knowledge.

                                                                                                                                                - Janice A.

When engaging in any type of business interaction, mutual satisfaction with the end product is crucial. My recent interaction with Drew of iNYC Apple Service and Support, exhibited nothing but professionalism, competence and a thorough knowledge of my ibook.  His diagnosis of the problem with my ibook was accurate and swift, and he employed the most viable solutions without compromising cost or quality of service.  His attention to detail is admirable.  In fact, prior to seeking his services, I had decided on ending my brief association with Apple products. However, Drew's competence quickly caused me to take a different stance. I highly recommend Drew to anyone with any Apple product who wishes high quality service, while simultaneously enjoying the added benefit of very reasonable pricing (An extremely satisfied client).

                                                                                                                                              - Drayton S.